Terms and Conditions
- COVID 19 Policy:
If your booking is affected by any new government restrictions (i) directly affecting our operations, or (ii) affecting your travel plans due to border closures or community lockdowns resulting in you being unable to attend our events, we are offering a reschedule of your event to a new date, subject to availability within a 6 month period, with event details like for like. Your bookig is subject to the government restrictions in place at the time of booking and you should only place a booking if you agree to abide by these restrictions.
- A booking is only confirmed once a 50% deposit has been received
- Deposits are non refundable and non transferable.
- Remaining payment must be received at least 14 days prior to the charter date
- All tickets are non refundable and non transferable within 14 days of charter date.
- Champagne Sailing Sydney does not offer a ‘Blue Sky Policy’, as with all outdoor activity operators we cannot control the weather and the charter will go ahead unless the forecasted weather is considered unsafe.
- Unsafe weather as determined by Champagne Sailing Sydney – heavy rain and/or strong winds may cause postponement of the charter on the day.
- In the event of postponement due to bad weather, Champagne Sailing Sydney will reschedule the charter with the client to a mutually convenient time within a 12 month period.
- Choice of destinations will be determined by wind and weather conditions.
- Although Champagne Sailing Sydney adheres to strict safety regulations, all passengers board and ride with Champagne Sailing Sydney at their own risk.
- Champagne Sailing Sydney reserves the right to refuse any passenger at any time for inappropriate behaviour, drug use, drunkenness or misuse of their vessels.
- Passengers must be ready to board the vessel at least 15 mins before departure time.
- Champagne Sailing Sydney reserves the right to limit any passengers intake of alcohol at any time throughout the trip.
- All food and alcohol is BYO unless otherwise stated or unless catering is ordered.
- All information is correct at the time of printing. Champagne Sailing Sydney reserves the right to alter price, departure time and point as and when required
Full Terms and Conditions
Champagne Sailing Sydney is owned and operated by Champagne Sailing Pty Ltd ABN 18 623 447 521 (Champagne Sailing)
By downloading any information, placing an order, purchasing products and services or making a booking, you expressly agree to be bound by these terms, conditions and disclaimers as amended from time to time (“Terms & Conditions”). Should you object to any of these Terms and Conditions (including any subsequent amendments), you must not proceed with your booking.
USER AND OTHER INFORMATION PROVIDED BY YOU
In making a booking with us, you agree to provide certain current, complete, and accurate information about yourself. You warrant and represent that such information is correct.
When you place an order or make a booking, you will be asked to supply certain information including personal details such as your name, e-mail address, mailing address and telephone number. You will also be asked to provide certain payment information such as credit card details including credit card name, number and expiry date (if paying by credit card). When you place an order or make a booking you warrant that you have the authority to make payment with the credit card used at the time, and you agree to pay all charges incurred by users of your credit card or other payment mechanism at the prices in effect when such charges are incurred.
At Champagne Sailing, we are committed to protecting your privacy. When you place an order or make a booking, you will need to provide us with certain User Information. We require this information so that we can process your order or make a booking on your behalf.
Where applicable, in order to process your order or booking we will need to provide some of your User Information to third party providers of any products and/or services that you have chosen. Champagne Sailing and/or the provider of the products and/or services may use the User Information provided by you to send communications to you about bookings made.
We may also use the User Information we collect to occasionally notify you about important changes to the web site, new Champagne Sailing services and activities and special offers we think you’ll find valuable. If you would rather not receive this information, simply contact us to request that.
Champagne Sailing does not sell, trade, or rent your personal information to other third parties. Champagne Sailing may collect aggregate information about our customers, users, sales, traffic patterns, and related site information and provide that to third parties, but these statistics will include no personally identifying information. We may release User Information when we believe, in good faith, that such release is reasonably necessary to comply with law, to enforce the terms of any of our legal agreements or to protect the rights, property or safety of Champagne Sailing, its customers and users.
MAKING A BOOKING
When you make a booking, Champagne Sailing reserves the right to accept or reject the booking for any reason, including, without limitation, the unavailability of any product or service, an error in the price or the product or service description posted on this web site or an error in your booking.
Without limitation, Champagne Sailing may be unable to confirm a booking because of our inability or the providers inability to take the booking as a result of being fully booked or otherwise. Champagne Sailing reserves the right, in its absolute discretion, to allocate an alternative product or service to that booked by you. Where possible, the alternative product or service will be as similar to the product or service originally booked by you.
If booking by email or telephone, a deposit equal to 50% of the total charter fee should be submitted with your booking request.
If your booking is accepted, Champagne Sailing will e-mail or telephone you, in accordance with your stated preference when booking, to provide you with confirmation of your booking. If you are making payment by credit card, Champagne Sailing will provide you with confirmation when your credit card payment is processed.
Once you receive confirmation of your booking, the products and/or services booked are non-refundable and non-exchangeable, except as required by law, or as stated below under Cancellations and Postponements.
Prices of products and services and any charges displayed on this web site are current at the time of issue, but may change at any time and are subject to availability. The availability of products and services may change from time to time.
An amount equal to 50% of the total value of your charter must be paid in order to confirm the booking. The deposit is non refundable. The full charter amount (including skippers fees and catering) is usually payable at least 14 days prior to departure unless it is a last minute booking in which case full payment is required at the time of booking. Cash and Direct Deposit or Visa, Mastercard, and AMEX are accepted payment methods. AMEX and incurs a 3% merchant fee on the full payment amount. Visa and Mastercard incur a 1.5% merchant fee on the full amount.
In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
A credit card bond equal to the value of your booking is necessary prior to departure. The transaction is authorised but not banked. The voucher will be destroyed (or returned at your request) upon final inspection following the charter, minus the cost of any loss, theft or damage to the yacht. Champagne Sailing reserves the right to withhold the security bond for 14 days following completion of the charter.
CANCELLATIONS AND POSTPONEMENTS
Any cancellation or postponement requires written notice to us, and written confirmation from us, that the booking is to be cancelled or postponed. Any cancellation or postponement which takes place 30 days or more prior to the departure date will incur a 10% administration fee. Cancellation requests which are received less than 30 days prior to the departure date will be subject to a 50% fee (that is, the 50% deposit paid will be forfeited). The full charter fee, including catering and skippers fees, will be charged where cancellation takes place within 14 days of the departure date.
There are no exceptions to our cancellation and postponement policy. If you do not agree to these terms and conditions, please do not proceed with your charter booking.
INCLEMENT OR UNSAFE WEATHER
Unsafe weather (storm conditions) as determined by Champagne Sailing may, in our absolute discretion, cause postponement of the charter on the day. Rain or lack of wind is not cause for postponement. Postponements initiated by Champagne Sailing will be rescheduled at the earliest convenient date as discussed with and approved by you. Deposits will be withheld for the future booking, minus a 10% administration fee, the skipper fee and any catering charges.
You will have one opportunity to reschedule if we postpone. Any cancellation or postponement of your rescheduled charter by you will result in forfeiture of your full charter fee.
Champagne Sailing may substitute another Vessel for the original Vessel contracted, and shall not incur any penalty, provided the Vessel satisfactorily provides the original services contracted.
FOOTWEAR AND ATTIRE
Comfortable clothing and a change of clothes is recommended. Non marking soled shoes must be worn at all times. Black soled or hard shoes must not be worn (including high heeled shoes and sandals) as these cause marking and damage to the yacht. Any marking or damage will incur a fee which will be deducted from the Security Bond. Barefeet is acceptable.
BYO food and beverage is allowed . All of our boats include a refrigeration facility. You are welcome to bring plastic or disposable cutlery, crockery or cups, or you may use the cutlery, crockery and plastic glassware on board. Tea towels and dishwashing liquid are supplied.
Onboard food and beverage catering as booked with us must be confirmed and fully paid at least 7 days before the scheduled charter.
ITEMS NOT PERMITTED ON BOARD
The following items are not permitted on any charter yacht due to the possibility of damage to the yacht.
- Heavy metallic objects.
- Hard plastic or metal drink and food coolers such as “Eskies” or similar portable iceboxes.
- Any form of crockery or glassware (mugs, plates, glasses etc.)
OVERNIGHT STAYS ON BOARD
Under no circumstances may yachts be moved off moorings or from anchorages during overnight stays without an Champagne Sailing skipper. Water taxis are available on the harbour by telephone or radio or by contacting the Champagne Sailing after hour’s service.
CALL OUT FEE
A $250.00 call out fee is applicable for any person/s requiring evacuation from yachts during day charters or overnight stays for any reason.
LIMITATION OF LIABILITY
None of Champagne Sailing, its related bodies corporate, any of their directors, officers, skipper, master, employees, or shareholders will in any way be liable for any direct, indirect, incidental, special or consequential damages (including in negligence), in accordance with the Limitation of Liabilities and Maritime Claims Act 1989 (Cth).
Where any legislation implies in these Terms and Conditions any term, condition or warranty, and that legislation avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in these Terms and Conditions, however, the liability of Champagne Sailing for any breach of such term, condition or warranty shall be limited, at the option of Champagne Sailing, to any one or more of the following: (a) if the breach relates to goods: (i) the replacement of the goods or supply of equivalent goods; (ii) the payment of the cost of replacing the goods or of acquiring equivalent goods, and (b) if the breach relates to services: (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again.
RELEASE AND INDEMNITY
Sailing and cruising can be a hazardous activity, particularly noting the vagaries of the wind and tide.
You hereby waive, release, forgive, discharge and relinquish any and all claims (including, without limitation, any claims for death or personal injury) that you now have or may have in the future against Champagne Sailing, its related bodies corporate, directors, officers, masters, skippers, and employees, shareholders, agents and representatives which are connected with, arise out of, relate to or are incidental to any transaction or services with Champagne Sailing.
You hereby agree to indemnify, defend and hold Champagne Sailing, its related bodies corporate, directors, officers, masters, skippers, employees, shareholders, agents and representatives harmless from and against any and all claims, loss, damage, tax, liability and/or expense that may be incurred by Champagne Sailing, its related bodies corporate, directors, officers, employees, shareholders, agents and representatives arising out of or in connection with the performance of its duties as described in these Terms and Conditions including the legal costs, fees and expenses of defending itself against any claim by any or all of the parties to any transaction and/or by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.
RESPONSIBLE CONSUMPTION OF ALCOHOL
A cold beer or lovely wine on a yacht enjoying the beautiful water is wonderful. Unruly or rowdy behaviour is not acceptable, and is against the law. It is the responsibility of the Charterer that their guests comply with the responsible consumption of alcohol, whether it be a licensed or un-licensed vessel. If you or your guests exhibit unruly behaviour, the Vessel’s Master, at their sole discretion, may : (i) terminate the charter, and off-load all guests at the nearest wharf, (ii) contact the water police, (iii) off-load the offending guests at the nearest wharf. There will be absolutely no refund or credit for alcohol related issues with guests.
PHOTOGRAPHY and VIDEO
Throughout the duration of any charter or sailing school (Event) we may take photographic or video images of you and your guests. As a condition of your Event with us you acknowledge and consent to our use of any photographic or video image of you and your guests for marketing and promotional purposes in any form whatsoever whether as hard or soft copy. If you do not agree to our use of any photographic or video image of you or your guests you must tell us before the commencement of each and any of your Events.
The information contained on this web site is provided by Champagne Sailing in good faith on an “as is” basis and solely at your own risk. The information is believed to be accurate and current at the date the information was placed on this web site.
None of Champagne Sailing, its related bodies corporate, any of their directors, officers, employees or shareholders makes any representation or warranty as to the reliability, accuracy or completeness of any of the information or ideas contained on this web site (including in relation to any products or services) and none of them accept any responsibility arising in any way (including in negligence) for errors in, or omissions from, the information contained on this web site. To the fullest extent permitted by applicable law, Champagne Sailing disclaims all representations and warranties, express or implied, including without limitation warranties of merchantability and fitness for a particular purpose and non-infringement of any intellectual property. Champagne Sailing makes no warranty that this web site, any information or ideas contained on this web site or any products or services advertised or available on this web site will meet your requirements, or that the web site will be uninterrupted, timely, secure or error free.
Although this web site is accessible worldwide, the information on this web site (including information relating to products and services) has been prepared in accordance with Australian law for the supply of information, products and services in Australia only. This information may not satisfy the laws of any other country, in which case it cannot be relied upon by you. If you order any products or services from this web site and you are resident in or accessing the web site from another country, you agree to indemnify Champagne Sailing for any losses, costs, expenses or damages Champagne Sailing may suffer as a consequence. Champagne Sailing reserves its right to limit the provision of any product or service to any person or geographical area it so desires.
Your ability to purchase products and services from this the web site may be terminated at any time by Champagne Sailing without notice. All restrictions, licenses and the like granted by you and all disclaimers and limitations of liability which benefit Champagne Sailing will survive termination.
Unless otherwise indicated, copyright in the information on this web site is owned by Champagne Sailing. All rights are reserved. You may download a single copy of the information on this web site that you require for its use as a reference to make an order or place a booking with Champagne Sailing. Except as permitted under the relevant copyright legislation or other applicable laws, no part of the information contained on this web site may be otherwise reproduced, duplicated, copied, sold, re-sold, adapted, performed in public, transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) or otherwise exploited for any commercial purpose without the specific prior written consent of Champagne Sailing. If you believe that you own the copyright in any work and that work is displayed on this web site without your consent, please contact Champagne Sailing and your complaint will be investigated.
The Champagne Sailing logo and “Champagne Sailing” are subject to pending trademark applications in Australia and are protected by Australian and international copyright laws.
THIRD PARTY COPYRIGHT AND TRADEMARKS
Third party names, logos and icons identifying third party products and services referenced herein are trademarks or registered trademarks of their respective owners. All other product and/or brand or company names mentioned herein are copyrights and/or trademarks of their respective owners.
LINKS TO OTHER WEB SITES
This site may contain links or third party advertisements (which contain embedded hyperlinks) to web sites maintained by other companies and organisations. Champagne Sailing does not make any representation as to the accuracy of information contained on those web sites and will not accept any responsibility for the accuracy, ownership or any other aspect of the information contained on those web sites. The placement of third party advertisements on this web site does not constitute a recommendation or endorsement by Champagne Sailing of the products or services advertised. The third party advertiser is solely responsible to you for any representations or offers made by it and for the delivery of any products or services you agree to purchase from any third party web site.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia. You and Champagne Sailing agree to submit to the exclusive jurisdiction of the courts of the State of New South Wales, Australia and any appellate courts.
If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Champagne Sailing‘s failure to exercise or enforce any rights or provisions of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Champagne Sailing in writing.
AMENDMENTS TO TERMS AND CONDITIONS
These terms were last updated on 1 December 2018. Champagne Sailing may amend these Terms and Conditions from time to time. Any amendment will be effective immediately upon notification in this section of this web site. Your continued use of this web site after any amendment becomes effective constitutes an agreement by you to abide by and be bound by these Terms and Conditions, as so amended.
The products and services offered for sale by Champagne Sailing are only available to individuals who can make legally binding contracts. The products and services are not available to persons who are legally prohibited from entering into binding contracts.
Should you have any questions or wish to clarify the meaning of any of these Terms and Conditions, please contact us prior to using this web site.